Meet the Team

Departments and Staff

Executive Leadership

Executive Leadership


Randall C. Jenkins
Executive Director

Kari L. Aasheim, Esq.
Deputy Administrator

Lynette M. Belforti
Underwriting Officer

Brandy Mazzaferro
Financial Officer

Arlene Smillov, BSN, MBA
Claims Officer

Daniel J. D’Alesio Jr., Esq.
Senior Litigation Attorney
Jacksonville Campus Lead

Litigation & Loss Prevention

Litigation & Loss Prevention


Hillary H. Arnaoutakis, Esq.
Senior Litigation Attorney

Brian Boelens
Litigation Attorney

Francys C. Martin, Esq.

Senior Loss Prevention Attorney

Administrative Professionals

Administrative Professionals


Kristin L. Belyew
Business Intelligence Analyst
Database Integrity

Laurie Brown
Administrative Specialist III
Financial Services

Ryan Copenhaver
Business Intelligence Analyst
Information Security

Tiffany Esmay
Legal Assistant II
Claims & Litigation

Deborah Kaufmann
Customer Service
Underwriting & Insurance
Services

Regina Nealy
Administrative Specialist II
Financial Services

Christa Parmerlee
Underwriter
Underwriting & Insurance
Services

Patti Perry
Senior Underwriter
Underwriting & Insurance
Services

Lisa Starratt
Legal Assistant
Claims & Litigation

Alana Swanigan
Litigation Assistant II
Claims & Litigation

Karla Barnett
Customer Services
Representative
Claims & Litigation

Claims Team

Claims Team


Janice Garry, MA Senior Claims Examiner

D. Orvin Jenkins, MD, FACS Senior Claims Examiner

Stephanie L. Mullins, Esq. Senior Litigation Attorney

Beth W. Munz, Esq. Senior Claims Attorney

George L. Rodriguez Senior Claims Examiner

Cheri A. Stuart, RN, JD Senior Claims Examiner

Jennifer Miller-Louw, JD, CPHRM Senior Claims Examiner