UF Health Second Victims Programs

Difficult cases, unexpected outcomes, or medical errors occur in all health care organizations. Any adverse event, not just those that result in death, can have a devastating effect on the health care workers involved.  The SECOND VICTIMS PROGRAMS provide support to our health care providers following an adverse event, a traumatic clinical event, the death of a patient and any other event that is emotionally challenging.

Who to contact if you are in need of support: SIP Flyer

Gainesville Support 

Care for Colleagues*
352-494-5740
24-hour support

Employee Assistance Program
352-265-5493
866-643-9375
8:30 AM – 5:00 PM
Monday – Friday
eapinfo@shands.ufl.edu
eap.ufhealth.org

Jacksonville Support

ComPsych Guidance Resources
844-216-8397
TDD: 800-697-0353
24-hour support
guidanceresources.com
Web ID: UFHEALTH

Additional Support for Both Campuses

University of Florida Employee Assistance Program
Designed to help residents and their families
352-392-5787
eap.ufl.edu
eaphelp@shcc.ufl.edu

Anonymous Screening Tool
ulifeline.org/ufl/self_evaluator

UF Health Shands Psychiatric Hospital
352-265-5481
24 hour support

National Suicide Prevention & Crisis Hotline
800-273-TALK

* If you would like to join the Care for Colleagues program as a peer supporter, please email eapinfo@shands.ufl.edu or download this PDF for additional information.


This webpage, UF Health Second Victims Programs, is managed by Arlene Smillov, BSN, MBA, Claims Officer.
Please feel free to contact her for any questions or recommendations regarding page content.