Frequently Asked Questions

What is LearnUpon (LU)?
What are course coupons?
Who are SIP participants?
I am not a member of a Self-Insurance Program. Can I still take your courses?
How do I register for a course?
I purchased the wrong course. Can I get a refund?
When logging into LearnUpon (LU), I am receiving a message that I have to “confirm my account before continuing.” How do I do this?
I cannot take my quiz. Why won’t it open?
Do I have to complete my course on the day I start it?
How do I get my certificate?
When will my CE/CME credits be reported?
What technical requirements are needed to take the SIP courses?