UF Health Second Victims Programs

Difficult cases, unexpected outcomes, or medical errors occur in all health care organizations. Any adverse event, not just those that result in death, can have a devastating effect on the health care workers involved.  The SECOND VICTIMS PROGRAMS provide support to our health care providers following an adverse event, a traumatic clinical event, the death of a patient and any other event that is emotionally challenging.

Who to contact if you are in need of support: SIP Flyer

Gainesville Support 

Care for Colleagues*
352-494-5795
24-hour support

Employee Assistance Program
352-265-5493
866-643-9375
8:30 AM – 5:00 PM
Monday – Friday
eapinfo@shands.ufl.edu
eap.ufhealth.org

Bridge website: https://bridge.ufhealth.org/quality-patient-safety/counseling-support-services-for-uf-health-community/


Jacksonville Support

ComPsych Guidance Resources
844-216-8397
TDD: 800-697-0353
24-hour support
guidanceresources.com
Web ID: UFHEALTH

Center for Healthy Minds and Practice (CHaMP)
1910 Jefferson Street
Jacksonville, FL 32209
904-244-8332
Free, confidential, mental health support services

Additional Information: CHaMP
Additional Information: Peer Support Services


Additional Support for Both Campuses

TalkSpace Free Confidential Online Therapy and Psychiatric Management
UF College of Medicine employees who have GatorCare benefits (including residents) are eligible to use TalkSpace for free. Learn more and register at https://talkspace.com/gatorcare or email gatorcare-support@talkspace.com for help.

University of Florida Employee Assistance Program
Designed to help residents and their families
352-392-5787
eap.ufl.edu
eaphelp@shcc.ufl.edu

Anonymous Screening Tool
ulifeline.org/ufl/self_evaluator

UF Health Shands Psychiatric Hospital
352-265-5481
24 hour support

National Suicide Prevention & Crisis Hotline
800-273-TALK

* If you would like to join the Care for Colleagues program as a peer supporter, please email eapinfo@shands.ufl.edu or download this PDF for additional information.


This webpage, UF Health Second Victims Programs, is managed by Arlene Smillov, BSN, MBA, Claims Officer.
Please feel free to contact her for any questions or recommendations regarding page content.