| Difficult cases, unexpected outcomes, or medical errors occur in all health care organizations. Any adverse event, not just those that result in death, can have a devastating effect on the health care workers involved. The below SECOND VICTIMS resources provide support to our health care providers following an adverse event, a traumatic clinical event, the death of a patient and any other event that is emotionally challenging. |
This 19-minute documentary exposes the painful impact on clinicians when patient care goes wrong, the stigma of dealing with a medical malpractice claim, and the benefits of peer support. Included: eight short special features with a focus on providers and programs. HEALING THE HEALER – YouTube
Gainesville Support
Care for Colleagues*
352-494-5795
24-hour supportUF Care for Colleagues Website: https://gme.med.ufl.edu/housestaff-affairs/housestaff-discounts-and-information/physician-wellness/the-touch-program/
Employee Assistance Program
800-448-8326 (Shands)
833-306-0103 (UF)
8:30 AM – 5:00 PM
Monday – Friday
eapinfo@shands.ufl.edu
eap.ufhealth.org
Bridge website: https://bridge.ufhealth.org/quality-patient-safety/counseling-support-services-for-uf-health-community/
Jacksonville Support
ComPsych Guidance Resources
844-216-8397
TDD: 800-697-0353
24-hour support
guidanceresources.com
Web ID: UFHEALTH
Center for Healthy Minds and Practice (CHaMP)
1910 Jefferson Street
Jacksonville, FL 32209
904-244-8332
Free, confidential, mental health support servicesAdditional Information: CHaMP
Additional Information: Peer Support Services
Additional Support for Both Campuses
TalkSpace Free Confidential Online Therapy and Psychiatric Management
UF College of Medicine employees who have GatorCare benefits (including residents) are eligible to use TalkSpace for free. Learn more and register at https://talkspace.com/gatorcare or email gatorcare-support@talkspace.com for help.
University of Florida Employee Assistance Program
Designed to help residents and their families
352-392-5787
eap.ufl.edu
eaphelp@shcc.ufl.edu
Anonymous Screening Tool
ulifeline.org/ufl/self_evaluator
UF Health Shands Psychiatric Hospital
352-265-5481
24 hour support
National Suicide Prevention & Crisis Hotline
800-273-TALK
* If you would like to join the Care for Colleagues program as a peer supporter, please email eapinfo@shands.ufl.edu or download this PDF for additional information.
Self-Insurance Programs
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